Refund Policy

We at tapat want to ensure that you are satisfied with your purchase. If you have any issues with our products or services, please contact us so we can address your concerns.

Digital Products

Due to the nature of digital products, we generally do not offer refunds for purchases made on our website. However, if you are dissatisfied with your purchase for any reason, please contact us within 3 days of your purchase, and we will do our best to resolve the issue.

Physical Products

For physical products purchased through our website, we offer partial refunds within 3 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return or exchange, please contact us with your order number and details about the product you would like to return. We will respond promptly with instructions for returning the item.

Please note that customers are responsible for return shipping costs unless the item received was damaged or defective.

Services

For services provided by tapat, refunds may be available on a case-by-case basis. If you are unsatisfied with a service you have received, please contact us to discuss your concerns.